[China Glass Network] China has always been a state of etiquette, and etiquette is the tradition we have left in ancient times in our dealings. In the current interaction, more and more attention to etiquette, but in business communication, inevitably some small festivals, then you need to master the skills of apology, the following apology skills.
In the first place, the apology should be civilized and standardized .
If you have something to do with others, you should say: "Deeply apologize" and "very embarrassed." I am eager to forgive me, I need to say: "A lot of forgiveness", "Please forgive me." If you have someone else, you can say, "Is bothered" and "troubled." In general, you can say: "I'm sorry", "I am sorry", "I am rude."
Second, an apology should be timely .
Knowing that you are wrong, you will immediately say "I'm sorry", otherwise the more you drag on for a long time, the more people will "wolf", the easier it is to misunderstand. An apology is timely, and it also helps the parties to “go back a step further and widen the gap†to avoid being lost.
Third, an apology should be generous .
An apology is not a shame, so it should be generous, honest, and completely thorough. Don't cover up, "I want to say that I still have a rest, but it is a cool autumn." Don't be too low to deny yourself, say "I am stupid", "I am not a thing", this may make people look down, and may be insulted by people, bullying and hard.
Fourth, an apology may rely on "speaking things ."
Some apologies are difficult to say in person, and they are written on the letter. For Western women, it is better to make them angry, and the better way to apologize in the past is not to send a bunch of flowers too much, and to make a mistake. This type of borrowing apology "things" will have excellent feedback.
Fifth, an apology is not multifunctional .
When you should not apologize to others, don't apologize to the other party. Otherwise, the other party will definitely not lead us to the situation. If we do not do well, we will be able to take advantage of it. It is difficult for us. Even if it is necessary to apologize to others, it is important to remember that it is more important to improve what you have done in the future, and not to behave differently. Let the apology only flow in form, only to prove that you are not sincere.
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